Shop Manager

Title: Shop Manager

Location: Shops throughout the UK

Responsible to: Regional Manager

Responsible for: Driving the sales and profit of their shop

This is a summary of the job description

Overall Aim of the Job:

• To maximise the sales and profit of their shop through innovative and enterprising initiatives

• To manage a team of dedicated volunteers, utilising their skills and life experiences to deliver an efficient and sales orientated workforce

• To manage and develop their Deputy Manager

• To ensure all policies and procedures are implemented and adhered to by all team members

Key Responsibilities:

• Has the ability to drive sales

• Is aware of current trends and brands across all sectors, is able to interpret these for their own business

• Understands the strengths & weaknesses of competitors and is able to combat them

• Recruits, inducts and develops volunteers to such a standard that we retain them through job satisfaction

• Manages staffing levels in line with the needs of the business

• Identifies issues and resolves them with speed and efficiency

• Plans ahead, prioritises the needs of the business and uses their own time effectively

• Consistently maintains high merchandising standards

• Communicates effectively using appropriate communication methods

• Gives balanced feedback

• Is a confident and convincing presenter

• Takes accountability for their own and their teams actions

• Energises and influences others

• Constantly reviews processes to find efficient ways of working

• Explores out of the box ideas and uses them to provide an innovative approach to delivering the business

• Proactively promotes the image and reputation of ExtraCare in the wider community

• Is able to work with people of all backgrounds and abilities

This post is subject to satisfactory medical clearance, DBS disclosure, two written satisfactory references and Home Office right to work clearance.