ExtraCare's Vision and Values

ExtraCare's Vision: Better lives for older people

Our Mission: To give older people an independent, safe and secure future in a network of inspirational communities.

Rosewood Court

Our Values

We respect our residents as individuals who deserve the opportunity to live safely and healthily in high quality affordable homes.

We listen to our residents, volunteers and each other so that we can continuously improve, alwaysaiming for excellence, in a world of openness and accountability.

We embrace diversity, recognising that everyone has something enriching to contribute to the vibrant community in which they live and work.

We value our staff and encourage them to deliver unparalleled person-centred services in a caring, consistent and timely way.

We strive to create welcoming environments, where residents, local older people, volunteers and staff can enjoy each other's company and feel fulfilled.

Living our Values

Our staff:

Are friendly, approachable and easy to talk to

Are passionate about their work

Have a 'can do' attitude at all times

Listen and act

Pay attention to detail and anticipate

Work as one big team with residents and volunteers

Want to learn and be better

Proudly deliver high standards of service

Promote equality and value diversity

We're a charity that really does create better lives for older people. And not just by building fantastic buildings and providing lots of facilities. Our staff make the biggest difference: working together, living our values, providing a quality person-centred service to be proud of. Watch a video we made for our staff!